BJ Live Terms & Conditions — Please Read Before Using the Platform

1General Terms & Conditions

BJ Live (hereinafter referred to as "we", "the Platform", or "BJ Live") is an international online gaming and Sports Betting platform. The terms and conditions set out in this document apply to all members who use the Platform.

By using BJ Live services, you acknowledge and agree to the following:

• You are at least 18 years of age and meet the minimum legal age for gaming participation as required by the laws of your country.
• You are accepting these terms voluntarily and with full awareness.
• You do not reside in a country or region where online gaming is prohibited.
• You are using the Platform for your own personal entertainment and not on behalf of any third party.

2Account & Registration

2.1 One Account Policy

Each individual may only register one account on bj live. Creating multiple accounts is a violation of our rules and may result in all accounts being closed and funds forfeited.

2.2 Accurate Information

You must provide accurate and truthful information during registration. Incorrect name, date of birth, or contact details may cause issues with withdrawals or account verification.

2.3 Account Security

It is your responsibility to keep your account password and login details strictly confidential. BJ Live will never ask for your password via email or chat. If you notice any suspicious activity on your account, please contact our support team immediately.

• Use a strong password — a combination of letters, numbers, and special characters.
• Keep two-factor authentication (2FA) enabled.
• Avoid logging in on public Wi-Fi.
• Do not share your account with anyone else.

3Age Verification & KYC Process

You must be at least 18 years old to register on BJ Live. We may request identity documents at any time as part of our KYC (Know Your Customer) process.

3.1 Required Documents

• National ID Card (NID) Or a clear photo of your passport.
• Proof of address dated within the last 3 months — such as a utility bill or bank statement.
• Proof of payment method ownership.

3.2 KYC Verification Timeframe

Verification is typically completed within 24–72 hours of document submission. Withdrawals may be restricted until verification is complete.

4Deposit & Withdrawal Policy

4.1 Deposit Terms

To make a deposit on BJ Live, you must have an active and verified account. The minimum deposit amount is BDT 200. We accept bKash, Nagad, Rocket, and other approved payment methods.

• Deposits are credited to your account within 5–10 minutes.
• No processing fees on deposits.
• Only use payment methods registered in your own name.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Terms

KYC verification must be completed before a withdrawal can be processed. The minimum withdrawal amount is BDT 500. BJ Live aims to process withdrawals within 24 hours, though in some cases it may take up to 72 hours.

4.3 Reasons for Withdrawal Rejection

• KYC verification is incomplete.
• Failure to meet bonus wagering requirements.
• Suspicious activity detected on the account.
• Providing incorrect payment details.

5Bonus & Promotion Terms

BJ Live offers a variety of bonuses and promotional offers. All bonuses come with specific terms and conditions that members are required to follow.

5.1 Wagering Requirements

Most bonuses come with wagering requirements. For example, a 100% welcome bonus with 20x wagering means that if you receive a BDT 1,000 bonus, you must place BDT 20,000 in bets before withdrawing. The specific terms for each bonus are clearly stated on the bonus page.

5.2 Bonus Usage Limits

• Each bonus may only be used once per account.
• While a bonus is active, another bonus generally cannot be added.
• Bets placed with bonus funds are capped at a maximum of BDT 500 per round.
• Bonuses are generally valid for 7–30 days; the timeframe stated on the page must be followed.

5.3 Right to Cancel Bonuses

BJ Live reserves the right to cancel any bonus if it is found that the bonus terms have been violated or any irregularity has occurred.

6Gaming Rules

All games on BJ Live are powered by certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely fair and random.

6.1 Bet Limits

• Minimum bet is BDT 10–BDT 50, depending on the game.
• Maximum bet limits are set based on the game and user level.
• Higher limits apply for VIP members.

6.2 What to Do in Case of Technical Issues

In the event of a disconnection or technical issue during gameplay, BJ Live will attempt to restore the game state based on server logs. However, this may not always be possible.

6.3 Progressive Jackpot

Some games feature progressive jackpots. Jackpot winnings are paid out through a special process outside the standard withdrawal limits. For large jackpots, a payment by instalments option may be available.

7Prohibited Activities

The following activities are strictly prohibited on bj live. Violations may result in immediate account termination and forfeiture of all funds.

• Money laundering or any illegal financial activity.
• Attempting to manipulate the bonus system (bonus abuse).
• Use of automated software, bots, or scripts.
• Creating multiple accounts.
• Collusion or coordinating with other players to cheat.
• Unauthorized access to another user's account.
• Hacking or DDoS attacks against the platform.
• Submitting false information for account verification.

8Account Suspension & Closure

BJ Live reserves the right to temporarily suspend or permanently close any account for the following reasons:

• If a breach of Terms & Conditions is confirmed.
• Failure to complete KYC verification or submission of false documents.
• Suspicious financial transactions.
• Operating multiple accounts.
• Legal directive or request from authorities.

8.1 If You Wish to Close Your Account

If you wish to close your account for any reason, please notify our support team. Make sure to withdraw any verified balance before the account is closed.

9Responsible Gaming

BJ Live is deeply committed to responsible gaming. We believe gaming should be a source of fun and entertainment — not a cause of harm.

• Each member can set their own daily, weekly, or monthly deposit limit.
• You may apply for temporary or permanent self-exclusion at any time.
• Option to set a cooling-off period (7–30 days) is available.
• We strictly enforce our policy to ensure no one under the age of 18 can access the platform.

If you are experiencing problems related to gaming, please contact our support team or Responsible Gaming Page View.

10Dispute Resolution Process

If you have a dispute or complaint regarding BJ Live, please follow the steps below:

• Step 1: Contact our support team via live chat or email.
• Step 2: If unresolved, submit a formal complaint ([email protected]).
• Step 3: We aim to provide a detailed response within 7 business days.
• Step Four: The matter may be referred to an independent dispute resolution body if necessary.

11Privacy & Data Protection

BJ Live places the highest priority on protecting your personal information. For full details on how we collect, store, and use your data, please refer to our Privacy Policy Available on the page.

• Your personal information is never sold to third parties.
• All data is protected by SSL encryption.
• No information is shared except where required by law.

12Right to Amend Terms & Conditions

BJ Live reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or in-app notification.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.